Fibre to the Home

Truly uncapped

No throttling, no fair-use caps, no speed drops at peak times. Your line, your speed.

Multiple FNO partners

We work with MetroFibre, Frogfoot, LinkLayer and Openserve — maximum coverage across South Africa.

Month-to-month

No 24-month lock-ins. Upgrade, downgrade or cancel anytime without penalties..

Transparent billing

VAT-inclusive pricing upfront. No activation surprises, no hidden recurring fees.

Fast Installation

Coordinated directly with your FNO. Most installs completed within 5–10 business days.

Local KZN support team

real people in Durban, reachable by phone, email and WhatsApp. Not a call centre.

Is there a contract or lock-in period?

No. All our residential fibre packages are month-to-month. You can upgrade, downgrade or cancel at any time. Some FNOs may have a short initial period before you can move lines — we’ll advise you if that applies to your address.

Is a router included?

A CPE (router/ONT) is provided by the FNO as part of the installation. In most cases this is included at no extra cost. If you prefer to use your own compatible router, we can assist with configuration — just contact our support team.

Are the speeds really uncapped with no throttling?

Yes. All Simplicity residential fibre packages are genuinely uncapped with no fair-use policy (FUP) and no traffic shaping. You get your full line speed at all times, including evenings and weekends.

What happens if I move house?

Let us know your new address and we’ll check coverage for you. If fibre is available at your new address — even on a different FNO — we’ll transfer your service. If it isn’t available yet, we can suspend your account or arrange a cancellation without penalty.

Can I use this service for my home office or small business?

Residential fibre packages work well for home offices and light business use. If you need static IP addresses, higher SLA guarantees, or business-grade support, take a look at our business fibre options — or contact us to discuss your requirements.

How is billing handled?

All pricing shown is VAT-inclusive. Billing is monthly via debit order or card. Your first invoice is pro-rated from your activation date. There are no hidden fees — what you see when you order is what you pay each month.

What support do I get after installation?

Our support team is based in KZN and reachable by phone, email and WhatsApp during business hours. For faults on the physical line, we liaise with the FNO on your behalf — you don’t need to contact them directly.